Frequently asked questions

Everything you're wondering before you start.

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No. The 30-day trial is fully accessible without any credit card. You only choose a plan if you decide to continue after the trial period.
Yes, cancellation is done directly from the app, no justification needed. Your access stays active until the end of the period you've already paid for.
As many as you need. The annual plan includes one team, and each additional team is €199 per year. The monthly plan is billed per team.
Yes, you can switch from monthly to annual, or vice versa, at any time from your account settings.
Your data is hosted securely and is never sold to third parties. Full details are available in our privacy policy.
Every staff member has their own account and dedicated space. Every player can also have individual access to track their journey and progress.
Yes, the app is accessible from a browser, on both desktop and mobile, with no installation required.
Synkro was built from needs observed at the semi-pro level, but it's designed for any club that wants to seriously structure how it tracks its teams, regardless of level.
Yes, your data belongs to you. Contact us to arrange an export in the format of your choice.
Creating a club account takes about 5 minutes. You then add your teams, staff, and players, and can start using Synkro right away.
You can write to us from the Contact page. Annual subscribers get priority support.

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